PG&E said, just last year, they started the process of replacing 3 million meters as they reach the end of their battery life.
ELK GROVE, Calif. — PG&E is apologizing to customers after a 10 On Your Side investigation revealed a problem with their meters, leaving some customers with extremely high bills. It turned out PG&E is actually replacing millions of those meters.
The issue came to light with Elk Grove customer Greg Logoteta, who got a PG&E bill for $857.91. He told ABC10 at the time that a PG&E representative said there a problem with his meter.
“She said well basically, ‘There was a problem with your meter and it wasn’t transferring the correct data for October, November, and December. And so we have adjusted your bill up to make up for the shortfall,'” Logoteta told ABC10.
ABC10 went to PG&E for answers, and Logoteta was cleared of having to pay the $857 bill. However, …